AI & Automation

Practical automation and AI that solves real problems, from Logic Apps workflows that eliminate manual handoffs to Azure AI Foundry solutions that extract value from your documents and data.

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What we do

AI is not a product you buy. It is a capability you build. We help organisations move from manual, repetitive processes to intelligent automation, starting with the workflows that deliver the most immediate value.

At the foundation, Azure Logic Apps connect your business systems into automated workflows: user onboarding triggers account creation, helpdesk tickets route to the right queue, monthly reports generate and distribute themselves. These are not theoretical — they are running in production for our clients today.

For organisations processing high volumes of documents, Azure Document Intelligence extracts structured data from invoices, purchase orders, and compliance forms — turning paper-based bottlenecks into digital pipelines. And for businesses ready for the next step, Azure AI Foundry lets us build custom AI applications grounded in your organisation data, with full enterprise governance.

Key capabilities

Workflow automation

Logic Apps and Power Automate flows that connect your business systems — CRM, ticketing, email, SharePoint, accounting — into automated pipelines that eliminate manual handoffs.

Document processing

Azure Document Intelligence extracts structured data from invoices, purchase orders, delivery notes, and compliance documents. Turn paper processes into digital workflows.

Copilot deployment

Microsoft Copilot for M365 readiness assessment, data governance setup (Purview labelling, SharePoint permissions), deployment, and adoption support to maximise your investment.

Custom AI solutions

Azure AI Foundry applications grounded in your organisation data. Conversational assistants, knowledge base search, document summarisation, and classification — built with enterprise controls.

Integration and orchestration

Connect Dynamics 365, FreshDesk, M365, and custom APIs into coherent workflows. Event-driven triggers, approval chains, error handling, and monitoring built in.

AI governance

Responsible AI framework covering data residency, access controls, model transparency, and acceptable use policies. Your data stays within Azure — never used for model training.

Priced per project

AI and automation projects are scoped individually — not bundled into COSAINT tiers. We assess your processes, identify the highest-value opportunities, and quote accordingly.

Discovery workshop

We map your processes, identify automation candidates, and prioritise by ROI — time saved, errors eliminated, speed gained.

Fixed-price delivery

Each automation or AI solution is quoted as a project — development, testing, deployment, and documentation included.

Ongoing support

Optional managed service for monitoring, maintaining, and evolving your automations and AI solutions over time.

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AI & Automation FAQ

Is my data safe when using Azure AI services?

Yes. Azure OpenAI Service processes your data within your Azure tenant. Microsoft does not use your data to train, improve, or fine-tune any models. All data is subject to your existing Azure security controls, data residency settings, and compliance certifications. We configure Purview data governance before enabling any AI workloads.

What is the difference between Copilot and custom AI?

Microsoft Copilot for M365 is an AI assistant embedded in Word, Excel, Outlook, and Teams — it works with your M365 data automatically. Custom AI solutions (built on Azure AI Foundry) are purpose-built for specific business processes: document extraction, knowledge base search, classification, or conversational interfaces. Copilot augments everyday productivity; custom AI solves specific operational problems.

How are AI and automation projects priced?

Each project is scoped and quoted individually based on complexity — from simple Logic Apps workflows (days) to custom AI Foundry solutions (weeks). We provide a fixed-price quote after a discovery workshop so you know the full cost upfront. Ongoing support and maintenance is available as an optional monthly add-on.

What kind of documents can Document Intelligence process?

Azure Document Intelligence handles invoices, receipts, purchase orders, tax forms, insurance documents, identity documents, business cards, and custom document types. For custom documents, we train extraction models on your specific layouts. It handles PDF, images, TIFF, and Office formats.

How do you identify the right AI use cases for our business?

We start with a practical assessment: which processes involve repetitive manual work, document handling, data entry, or knowledge search? We prioritise use cases by ROI (time saved, error reduction, speed improvement) and feasibility (data availability, integration complexity). We do not recommend AI for the sake of it — only where it delivers measurable value.

Technology Partners

The Azure services and platforms we use to deliver automation and AI capability.

Azure AI Foundry

Unified platform for building, deploying, and managing AI models and applications on Azure.

How we use it

We use AI Foundry to build custom AI solutions for clients — from document processing pipelines to conversational assistants grounded in company data.

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Azure Logic Apps

Low-code workflow automation connecting hundreds of services, APIs, and data sources.

How we use it

Our primary automation platform. We build Logic Apps flows for client onboarding, ticket routing, approval workflows, report generation, and CRM integration.

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Azure Document Intelligence

AI-powered document processing — extract text, tables, key-value pairs, and structure from documents at scale.

How we use it

Deployed for clients who process high volumes of invoices, purchase orders, delivery notes, or compliance documents. Extracts structured data and feeds it into business systems.

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Microsoft Copilot for M365

AI assistant embedded in Word, Excel, Outlook, Teams, and PowerPoint — grounded in your organisation data.

How we use it

We advise on Copilot readiness, configure data governance prerequisites (Purview labelling, SharePoint permissions), and provide adoption support to maximise ROI.

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Power Automate

Microsoft workflow automation for repetitive tasks across M365 and third-party services.

How we use it

Used for lighter-weight automations within M365 — email routing rules, SharePoint document workflows, Teams notifications, and approval chains.

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Azure OpenAI Service

Enterprise-grade access to GPT-4, GPT-4o, and embedding models with data residency and compliance controls.

How we use it

The foundation for custom AI solutions we build via AI Foundry. Enterprise data stays within the Azure boundary — no training on client data, full compliance controls.

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Ready to automate?

Whether you need a Logic Apps workflow running next week or a custom AI solution built on Azure AI Foundry, we will help you identify the right starting point.

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Or email us at [email protected]